FOR IMMEDIATE RELEASE
Castle Pines, CO – March 13, 2025
The City of Castle Pines is proud to announce that it has been recognized as a 2025 Polimorphic Service-First Award winner for its dedication to leveraging technology to improve resident services and enhance community engagement. This award highlights local governments that prioritize innovation, efficiency, and accessibility in serving their residents.
Castle Pines was selected for this recognition due to its implementation of AI-driven solutions, such as the AI-based website and document search function. This initiative has improved the way residents interact with the Castle Pines government, providing faster access to services, increased transparency, and an overall better user experience.
"We are honored to receive the Polimorphic Service-First Award, which recognizes the City's innovation and commitment to making government services more accessible, responsive, and resident-focused," said City Manager Michael Penny. "By embracing modern solutions, we are creating a more efficient and connected community, ensuring that our residents receive the services they need in the most effective way possible."
Polimorphic, a leading provider of AI-powered and digital transformation solutions for local governments, created the Service-First Award to celebrate cities and counties that lead the way in modernizing government services.
"We are thrilled to recognize Castle Pines for its outstanding leadership in using technology to enhance the resident experience," said Parth Shah, CEO of Polimorphic. "Castle Pines is setting a new standard for local government services, and we are proud to help power their efforts in making government more accessible, efficient, and future-ready."
About Castle Pines
Incorporated on February 12, 2008, Castle Pines is a city of about 16,000 located approximately 20 miles south of Denver in Douglas County, Colorado. The City works to enhance our community's unique character by ensuring excellent infrastructure, safe neighborhoods, maximum citizen participation, and conscientious development that balances open space, residential and commercial uses. Learn more about the City at CastlePinesCO.gov.
About Polimorphic
Polimorphic is on a mission to create technology that lets governments of all sizes deliver for the people. Polimorphic’s CRM & Workflows, AI Chat, and VoiceAI solutions empower service-first governments to provide residents with the highest quality communication and engagement. Serving hundreds of public sector departments across the country, Polimorphic is built for the unique needs of government, including cities, counties, and state agencies. Learn more or request a demo at polimorphic.com.
Contact Information:
Camden Bender, Communications Director
City of Castle Pines
720-597-5059